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Official Gorgias x Prestashop Integration - Helpdesk
Take your customer support to the next level with the new Gorgias and PrestaShop integration, developed by or great team in Blueant Solutions. Optimize your operations with a unified service, automation of repetitive tasks, and personalized support to boost your sales.
Backend Development, API, PrestaShop Module, Gorgias APP
Blueant Solutions & Gorgias & PrestaShop
2023
Official Gorgias Integration - Helpdesk
Sync your PrestaShop store orders with Gorgias, an all-in-one helpdesk software for Ecommerce. It lets you access all your customer data, handle refunds, and create rules/macros for efficient customer support.
Our solution is based in the news Presashop SaaS modules, and you can try for free the first 7 days!!
Optimize Your Customer Experience with Our New Integration Module
At Blueant Solutions, we are passionate about connecting ecosystems and platforms, we are doing all the time for different clients, and this time, after a conversation with Gorgias, and also with Prestashop collaboration, we have created an integration between both systems. Introducing our first version of the integration module, designed for Prestashop store owners like you.
Why is our module crucial for your business?
In the world of e-commerce, every second counts, and Gorgias service will improve your customer service.
With our module, you can seamlessly integrate your Prestashop orders with the Gorgias platform. This not only improves the initial response time and ticket response time by having all the information a support agent needs at their fingertips but also increases customer satisfaction and reduces support agent resource costs.
Key Benefits of Our Module:
- Improved Response Time: By integrating your PrestaShop store with Gorgias, you optimize response times, ensuring that customers receive prompt and efficient support.
- Centralized Information: All your customer data is accessible in one place, enabling your support agents to provide quick and accurate solutions.
- Increased Customer Satisfaction: With fast and effective responses, your customers will be more satisfied, resulting in loyalty and repeat sales.
- Resource Optimization: We reduce resource costs for your support agents by making their work more efficient, allowing them to focus on meaningful customer interactions.
Join Us and Enhance Your Support Experience!
Don't let technical complexities hold you back. With our integration module, the connection between your Prestashop store and Gorgias is easy and hassle-free
Discover a world of possibilities with "Official Gorgias Integration - Helpdesk" PS Module!
Challenges We Overcame to Achieve It
Developing this module came with its challenges. To make this integration possible, we had to create an application in Gorgias to manage the data received from PrestaShop. In addition, we relied on the valuable support from both PrestaShop and Gorgias to ensure seamless and efficient integration between the platforms. Despite the technical hurdles, the result is a powerful and free solution for Gorgias users, easily installed from the Gorgias dashboard.
Here you can find the official documentation:
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